Cardiff & Vale Health Charity is pleased to announce Valerie Jensen, Welcome Team Volunteer, has been crowned Health Hero for June, coinciding with National Volunteer Week.

Valerie is a committed and valued Welcome Team Volunteer at the Outpatient Clinics, UHW, and has been dedicating her time to Cardiff and Vale University Health Board for 10 years. Throughout the decade, she has made a real impact within Voluntary Services with her positive attitude and enthusiasm.

Megan Pugh, Voluntary Services, said: “Val is always friendly and kind, she always has a smile on her face and guides patients and visitors to where they need to be. She is exceptionally supportive of new members of the team, she takes them under her wing and supports them in their volunteering journey until they feel confident enough to be independent.”

“Val goes above and beyond, showing empathy when people are distressed or upset, ensuring they are guided to the right support.”

Helena Robertson Reid, the Voluntary Services Manager, said: “Val has always been dedicated to her volunteering and supporting others. All staff would agree her presence at outpatients is reassuring to patients who attend, her friendly and proactive approach really enhances the experience people have. Val is so deserving of being nominated and I am so pleased she is our Health Hero for June.”

Valerie will be Health Hero for the month of June and will receive a treat from sponsors Park Plaza Cardiff. She is delighted with the award nomination.

The Health Hero Award is supported by Cardiff & Vale Health Charity and Park Plaza Cardiff.

If you feel you know someone who has worked tirelessly to help a colleague or patient in healthcare settings throughout Cardiff and Vale University Health Board and deserves recognition then let us know about them.

To nominate your Health Hero: Email:

Nominations must include: Your name, contact details, the nominee’s name and role, plus some words explaining exactly why you think they deserve to be crowned Health Hero.

If you have already nominated someone, they will be automatically entered into the next round for consideration for the award.

Tweet #CAVhealthhero to spread the word and show your support for our fantastic NHS!

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