Funding from NHS Charities Together made it possible for Cardiff & Vale Health Charity to support Willow Ward with their request to furnish a room that staff could use to make Skype calls, when appointments were adapted to take place online.
The funding purchased five comfortable chairs and a table for the dedicated room, which allowed staff to sit in a therapeutic setting when handling virtual meetings, enabling them to continue their work to support patients with their discharge and recovery in the community.
A storage unit was also purchased for the ward to help staff to organise the property of up to 17 patients and keep their items safe during their stay. The new storage unit reduces the risk of items belonging to a patient becoming lost and as such, prevents patient distress.
The transformation of this room has played a vital part in allowing services to continue safely during the COVID-19 pandemic and provide the best possible service for patients during this time and for current and future patients.