Braille embosser improves communication with patients at Dental Hospital

Cardiff & Vale Health Charity, the official charity of Cardiff and Vale University Health Board, is delighted to have supported a bid to their Staff Lottery Fund to provide a braille embosser to the University Dental Hospital.

Eira Yassien, Directorate Manager at University Dental Hospital said: “We have introduced this braille machine to reduce inequalities and allow us to provide all of our patients with the same standard of healthcare information in an accessible format.

“We have recently been accredited with the Action on Hearing Loss Louder than Words Accreditation, and now we are working towards making our services more accessible to those with sight loss.

“Being able to communicate effectively with patients with sight loss will help us to meet the All Wales Standards for Accessibility, enhancing the patient experience and break down barriers for these patients.  I’m sure this will make a huge difference to patients with sight loss.”

Keithley Wilkinson, Equality Manager for Cardiff and Vale University Health Board said: “I’m delighted to hear that the University Dental Hospital will be communicating in braille with those with sight loss – this will ensure that all our patients are treated equally and receive the same standards of communication.”

The Health Board is working towards the Wellbeing of Future Generations Act, committed to a more equal Wales by making public information accessible through a variety of formats.

If you would like to apply for funding for equipment or a project in your clinical area from our Staff Lottery Bids Panel, please email

If you are applying for funds which are less than £250, then you would be eligible for our fast track scheme.